Privacy Policy

Last updated: September 2025

1. Introduction

Welcome to Finsolvia Technologies LTD ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our financial intelligence services
  • Contact us for support
  • Participate in surveys or feedback

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Service, including exchange rate queries, app usage patterns, and performance data to improve our services.

3. How We Use Your Information

We use the information we collect to:

  • Provide real-time financial intelligence and exchange rate data
  • Monitor bank and card service uptime
  • Maintain community-verified blacklist data
  • Improve our Service and develop new features
  • Communicate with you about updates and important information
  • Ensure the security and integrity of our Service

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information in the following circumstances:

  • With service providers who assist us in operating our Service
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

8. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@finsolvia.com
Website: https://finsolvia.com
Address: Finsolvia Technologies LTD
11 Hatchery, Abakaliki, Ebonyi State, Nigeria